TERMS AND CONDITIONS



Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and “Spain and you” (hereafter also referred to as ‘We’ or the ‘Website’). Both parties accept these Conditions unreservedly. These general Conditions of service are the only conditions that are applicable and replace all other conditions. Written prior dispensation, we maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and “Spain and you” as they are used to protect your rights as a valued customer and our rights as a business.



Information about Company

Spain and You is a part of “Indo-Spanish Travel” owned by 2 partners. At Indo-Spanish Travel we are focused and committed on giving authentic travel experience to our travellers. This company has come in to existence due to our love for authentic and genuine travel and we want to offer the same to our travellers.


The company is registered at Plot 12/A, R.K Nagar, Amalner, District- Jalgaon 425401 (Maharashtra).



Changes to the Terms of Service and the Website

www.spainandyou.com is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.



Access to the Website

We work hard to ensure the Website is always up and available, but we can't guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.


Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Spain and you by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using spainandyou.com in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.


We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.



Service Information

www.spainandyou.com takes great care when putting service information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.



Prices

  • The prices indicated on www.spainandyou.com are shown in Rupees. We reserve the right to modify our prices at any moment but this will be indicated to you at the time the request is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.
  • All the prices may be inclusive or exclusive of taxation. In the event if any tour is places without tax, final amount shall be paid after addition of all applicable taxes.
  • To confirm reservation a deposit of Rs. 15000/- NON REFUNDABLE AMOUNT for per person per tour must be made in advance.
  • Entire amount of tour has to be paid minimum 45 days before departure for tour. In case of credit period granted same shall not be more than 15 days from conclusion of tour.
  • If there is fluctuation in forex currency resulting in rise in package amount, difference amount has to be paid within 15 days from conclusion of tour.
  • In case of tailor made packages, 30% amount has to be paid in advance before we share complete itinerary with you.
  • Refund will be made by company within 90 days.


Tailor-made Tour

Tailor-made tour shall be planned by www.spainandyou.com after taking into consideration requirements from the customer. Package shall be customised as per budget and will of the customer.

Once the customer agrees to a particular tailor-made plan, Spain And you will start all the bookings as accorded, henceforth no changes will be considered for the particular tour.



Disclaimer

  • www.spainandyou.com disclaims all the liabilities in respect of death, injury, disability, disfigurement, accidents, health issues, health deterioration that may be cause due to unfitness of the tourist customer.
  • Company disclaims all the liabilities and losses that may arise due to theft of any belongings of the traveller.
  • It shall be mandatory on part of tourist to disclose all types of illness, weak conditions of any body part, medication etc.
  • All responsibility of personal nature and towards all belongings shall be with individual traveller and in case of minor, with his parents or elder person with whom he/she is travelling.


Tour Availability

  • Tour will commence only on minimum number of sign ups by tourists. If tour gets cancelled after your request has been confirmed and paid for, company will refund the price you paid for the tour within 15 working days following the date of cancellation.
  • Itinerary may change including due to flight delays, natural disasters, change in laws, policies or otherwise. Activities, duration of travel, stopovers and accommodation might get changed.
  • In the event of failure to register minimum number of tourists, tour may be cancelled. The Company shall refund back all money received as advance in such event within 15 Days.


Cancellation

NO. OF DAYS BEFORE WHICH CANCELLATION DONE AMOUNT % OF REFUND
BEFORE 45 DAYS OF TOUR 85% OF ADVANCE
AFTER 45 BUT BEFORE 22 DAYS 50% OF ADVANCE
BEFORE 21 DAYS NIL OF ADVANCE


In the event of tour gets cancelled due to act of war or other international unrest, refund shall be made of the amount which has remained after all payment for bookings done.

Cancellation due to visa issues:Visa issuance depends solely on the Spanish authority. If the required visa is not issued on time or rejected due to any reason, Spain And You will not be liable for any losses occurred. In such a scenario, the amount that Spain And You can refund is subject to change according to the bookings which have been already paid for before application of visa.



Travel Insurance

It is mandatory to have a comprehensive insurance policy cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before registering for the www.spainandyou.com. Company reserves the right to accept bookings for trips/ holidays if you do not have an adequate insurance policy. This should be arranged at the time of payment of the deposit and will, in certain circumstances, cover you against loss of deposit or cancellation fees from the date of confirmation of your booking, as shown in the insurance policy. You expressly agree to indemnify the Company against all third-party claims, actions, damages and remedies which may be brought against us in respect of your participation in the holiday.



Privacy and protection of personal data

The details you give us are essential for billing and for serving you most efficiently. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.



You can at any time make a request to www.spainandyou.com to find out what personal information we hold concerning you. You may at any time, and by request, modify this information. Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.



www.spainandyou.com shall be fully authorised to make note, photograph, video shoot and publish events, tours, adventure sports activities of groups and individuals. Group and individual undertake not to claim any royalty for the same.



Intellectual ownership

All the content on www.spainandyou.com (illustrations, texts, names, brand names, images and videos) is the property of www.spainandyou.com. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by www.spainandyou.com. All information, content and files are protected by Unison laws of Government of India concerning intellectual property. www.spainandyou.com cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All unauthorised and fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.


www.spainandyou.com will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.



Waiver and Severability.

Any failure of www.spainandyou.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and www.spainandyou.com, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.



Feedback & Comments

Any opinions left on the Website of www.spainandyou.com by customers are screened and moderated by company. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), www.spainandyou.com reserves the right to refuse or modify it.